About the service

DJI Care Refresh is a service package that allows you to replace a damaged product with a new one for a fee. It covers damage that occurs even through user error.

The service can be activated at any time - after 30 days from device activation, a confirmation video will need to be sent to DJI.

The total operating period, including extensions, is 3 years,
and that's 6 substitutions!

For more information, see below.

Replacement cost 1

For DJI RS 4 Mini, the cost of each replacement under the DJI Care Refresh program is: PLN 199.

DJI Care Refresh (annual plan) provides two replacements.

DJI Care Refresh (2-year package) provides four replacement parts.

¹ If you contact the manufacturer directly, the replacement amount may change depending on the current exchange rate.

Possibility of extending the manufacturer's warranty 2

If you do not take advantage of the replacement option during the service period, DJI will extend your manufacturer's warranty for an additional year as part of your reward.

² Applies to the following models: DJI Action 2, DJI Osmo Action 3, DJI Osmo Action 4, DJI Osmo Mobile SE, DJI Osmo Mobile 6, DJI RS 3, DJI RS 3 Pro, DJI RS 3 Mini, DJI RS 4 Mini

How to activate DJI Care Refresh?

1 Visit the following website:
Activate DJI Care update

2. During the activation process, enter your Care Refresh code, device serial number, and your information.

2a. Once the activation time has expired, you will need to send a confirmation video to DJI . Once approved, the service should be activated within 72 hours.

3. The service will be activated and automatically assigned to your device. You will receive a confirmation of DJI Care Refresh activation via email.

How to use the service?

1. Report the repair to our service: DJI-ARS Service

Alternatively, you can report the defect on the DJI website and send the product in with a notification that you have DJI Care Refresh.

2. Once you receive a repair quote, decide whether you want to use it or request a replacement under the DJI Care Refresh program.

3. After selecting DJI Care Refresh, pay for the replacement – you will receive a new unit.

4. The replacement product will be delivered to you with priority and free shipping.

DJI Care Refresh Extension

The maximum duration of DJI Care Refresh, including renewal, is 3 years. If desired, purchase an additional one-year subscription.

Renewal is only possible with an annual package during the current package or within 15 days of the service expiration date.

We inform you that, based on the provisions of §5, points 5.6–5.7, the return or exchange of electronic codes and physical cards with a removed security coating or seal is not possible.

It is important to know

Before purchasing the DJI Care Refresh RS 4 Mini (2-Year Package), it's crucial to understand how insurance fits into your drone usage habits. This package may not seem like a necessary addition at first glance, but in practice it can ease many of the unforeseen situations that come with flying, especially outdoors or when traveling. The right choice depends largely on your planned usage patterns and expectations for the long-term maintenance costs of your drone.

• The package covers typical failure and damage scenarios that occur more often with more demanding or frequent use - especially when filming in the field and in various environments.
• Before purchasing, consider whether you will be using your drone more frequently in unfamiliar or less predictable conditions (e.g., traveling or filming outdoors), where the usefulness of insurance may be significantly increased.
• The ultimate usefulness of the package also depends on the planned lifespan of the RS 4 Mini drone and your expectations regarding the frequency of use over the next two years.

Source of editorial recommendations: general verifiable guidelines for product selection.

In practice

🟢 Family or hobby aerial photography

The package greatly reduces worries in case of accidental damage during relaxed flying or experimentation, which is more common in hobby use.

🟢 Travel and field filming

When filming in unknown locations or during transport on the road, additional insurance covers key risks associated with mobility and diverse conditions of use.

🟡 Advanced aerial photography

Although the package is also suitable for more demanding aerial photography enthusiasts, it performs best where the drone is often exposed to environmental influences and greater user risks.

🔴 Commercial use with high demands

For very intensive, large-scale commercial use or filming in risky situations, the basic package may not cover all expected costs due to the limited nature of the service.

Answers to frequently asked questions

Is it worth extending protection for a full two years?

If you plan to use your RS 4 Mini frequently on different terrains or while traveling, two-year insurance can significantly reduce the risk of unexpected repair costs.

Is the insurance also valid abroad?

Coverage applies wherever DJI's official terms of service apply, regardless of country of use.

What does the package cover besides basic repairs?

The package covers a range of accidental damage, such as collisions, propeller damage and damage after contact with water, according to the official terms and conditions.

Can I transfer the package to a new owner if I sell the drone?

Transferring the package is possible, but it is usually necessary to officially arrange the transfer process through DJI support.

Description updated: September 2026

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