{"product_id":"dji-care-refresh-osmo-mobile-7p-two-year-package","title":"DJI Care Refresh Osmo Mobile 7P (two-year package)","description":"\u003cdiv style=\"font-size:1.1em;\"\u003e\n\u003ch2\u003eDJI Care Refresh Osmo Mobile 7P (two-year package)\u003c\/h2\u003e\n\u003cp\u003e DJI Care Refresh Osmo Mobile 7P (two-year package) is an additional service designed for owners of the Osmo Mobile 7P gimbal who want to protect their device from accidental damage and ensure worry-free use.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e Covers repair costs for accidental damage, such as drops or spills.\u003c\/li\u003e\n\u003cli\u003e Allows for quick device replacement in the event of a major failure.\u003c\/li\u003e\n\u003cli\u003e Two years of additional protection for greater security and less worry in everyday use.\u003c\/li\u003e\n\u003cli\u003e Easy activation and manufacturer support for faster problem resolution.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003cbr\u003e\u003ch3\u003eService protection with DJI Care Refresh\u003c\/h3\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003eDJI Care Refresh is a service protection for your device that allows you to replace damaged equipment twice a year for a small additional fee. It covers, among other things, damage caused by collisions or water exposure. Damaged hardware will then be replaced with new or equivalent hardware. DJI Care Refresh can be activated once up to 30 days after activation (first start-up) of the device. Protection can also be extended - simply purchase an additional one-year package (up to two - up to 3 years in total). In addition, the official manufacturer's warranty is valid during the service period.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13056\/15962\/3.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e DJI Osmo Mobile 7P\u003c\/h3\u003e\u003cp\u003e For DJI Osmo Mobile 7P series devices, the cost of each replacement under the DJI Care Refresh program is PLN 55*.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e *If the replacement amount is communicated directly to the manufacturer, it may change based on the current exchange rate.\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13056\/15962\/2.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e Extended warranty\u003c\/h3\u003e\u003cp\u003e Users of devices such as DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, Osmo Mobile 7, Osmo Mobile 7P, Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine and DJI Action 2 can also get additional benefits. If you do not use the Care Refresh service even once during its validity period, you will receive an additional year of warranty extension as a reward.\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13056\/15962\/1.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e How to activate DJI Care Refresh\u003c\/h3\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e1 Activate the code at:\u003c\/span\u003e \u003ca href=\"https:\/\/support.dji.com\/care\/active\" rel=\"noopener noreferrer\" style=\"background-color:transparent;color:rgb(17, 85, 204)\" target=\"_blank\"\u003ehttps:\/\/support.dji.com\/care\/active\u003c\/a\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e2. During the activation process, you must provide the Care Refresh code, the device serial number (located directly on the product) and the details of the person activating the package (name, email address).\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e3. DJI Care Refresh will be activated and automatically assigned to the appropriate region. You will receive a confirmation of DJI Care Refresh activation via email. Your equipment is now safe!\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/303\/327\/2.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e When an accident happens\u003c\/h3\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e1 The user reports a defect and sends the equipment to the DJI German service center with a notification that they have purchased the DJI Care Refresh service.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e2) The user receives a repair quote and decides whether to have the repair\/replacement paid for or via DJI Care Refresh.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e3) After choosing DJI Care Refresh, the user pays the replacement cost and receives a second unit.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e4. The replacement product will be delivered to the user with priority and free shipping.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13056\/15962\/6.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e DJI Care Refresh does not cover\u003c\/h3\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e1) Lost or partially lost equipment.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e2) Stolen or abandoned product.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e3) Accessories.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e4) Intentional loss of product.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e5) Damage to the casing that does not affect the operation of the product.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e6) Direct or indirect damage caused by force majeure.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e7) Defects that occur outside the DJI Care Refresh period.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e8) Additional costs associated with upgrading the model and improving its performance.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e9) Defects resulting from modifications not in accordance with the recommendations in the user manual or from the use of incompatible batteries and charger.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e10) Defects resulting from the use of unauthorized accessories, batteries or software.\u003c\/span\u003e \u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13056\/15962\/5.jpg\"\u003e\u003c\/p\u003e\u003cdiv class=\"table-wrapper\"\u003e\u003c\/div\u003e\u003cbr\u003e Warranty: 12 months\u003cbr\u003e\u003cbr\u003e The text is machine translated.\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eIt is important to know\u003c\/h2\u003e\u003cp\u003e When choosing a DJI Care Refresh Osmo Mobile 7P (2-year package), it is crucial to understand what the additional warranty means in practice, depending on the type of use of the gimbal or mobile device stabilizer. It is also important to consider how this service differs from a classic warranty and for which risks or scenarios it makes sense. Before purchasing, we recommend that you consider in which circumstances additional protection would be most relevant for your device.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e The package covers certain unforeseen failures and damage, which is especially important for users who frequently use the gimbal in the field, in various weather conditions, or in travel situations.\u003c\/li\u003e\n\u003cli\u003e With additional protection, you can count on faster handling and lower repair or replacement costs in the event of certain damages, but it does not replace the basic responsibility for handling the device.\u003c\/li\u003e\n\u003cli\u003e In some places, the service claim process may vary in complexity or speed, so it is advisable to check in advance how the service process actually works within the DJI Care service.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003cem\u003eSource of editorial recommendations: general verifiable guidelines for product selection.\u003c\/em\u003e\u003c\/p\u003e\u003ch2\u003e In practice\u003c\/h2\u003e\u003ch3\u003e 🟢 For frequent use in the field\u003c\/h3\u003e\u003cp\u003e Very convenient – The package is especially useful for users who frequently transport and use the gimbal in different locations where there is a higher risk of mechanical damage.\u003c\/p\u003e\u003ch3\u003e 🟡 Support for filming accidents\u003c\/h3\u003e\u003cp\u003e Suitable with limitations – The package provides coverage for certain types of accidents, but exceptions may apply to individual types of injuries or conditions, so it is recommended to read the terms of coverage carefully.\u003c\/p\u003e\u003ch3\u003e 🟢 Quieter use on longer projects\u003c\/h3\u003e\u003cp\u003e Very convenient – The two-year service period allows you to use the device confidently on larger and longer projects where repair costs could jeopardize the implementation.\u003c\/p\u003e\u003ch3\u003e 🟡 For occasional and gentle use\u003c\/h3\u003e\u003cp\u003e Suitable with limitations – If you use your device infrequently or in a safe, home environment, the extra protection may not provide as much added value compared to a regular warranty.\u003c\/p\u003e\u003ch2\u003e Answers to frequently asked questions\u003c\/h2\u003e\u003ch3\u003e What does it mean that this is a two-year DJI Care Refresh package?\u003c\/h3\u003e\u003cp\u003e This means that the additional coverage service is valid for 24 months from activation and allows you to take advantage of the benefits offered by DJI Care Refresh during this period.\u003c\/p\u003e\u003ch3\u003e Can I use DJI Care Refresh in other countries?\u003c\/h3\u003e\u003cp\u003e The package is subject to DJI manufacturer's terms and conditions and is usually valid in areas where DJI service is officially available, but it is recommended to check coverage for each country individually.\u003c\/p\u003e\u003ch3\u003e Does the coverage include all types of damage to the Osmo Mobile 7P?\u003c\/h3\u003e\u003cp\u003e Coverage applies to certain types of damage or malfunctions that DJI lists in its terms of service – but it is not universal for all situations, so check carefully what is included beforehand.\u003c\/p\u003e\u003ch3\u003e How does the DJI Care Refresh service claim process work?\u003c\/h3\u003e\u003cp\u003e In the event of damage or malfunction, you must contact DJI Support and follow the official procedure, which may include registering the damage, sending the product in, and confirming the type of coverage.\u003c\/p\u003e\u003cscript type=\"application\/ld+json\"\u003e\u003cbr \/\u003e\n{\u003cbr \/\u003e\n  \"@context\": \"https:\/\/schema.org\",\u003cbr \/\u003e\n  \"@type\": \"FAQPage\",\u003cbr \/\u003e\n  \"mainEntity\": [\u003cbr \/\u003e\n    {\u003cbr \/\u003e\n      \"@type\": \"Question\",\u003cbr \/\u003e\n      \"name\": \"Kaj pomeni, da je to dvoletni paket DJI Care Refresh?\",\u003cbr \/\u003e\n      \"acceptedAnswer\": {\u003cbr \/\u003e\n        \"@type\": \"Answer\",\u003cbr \/\u003e\n        \"text\": \"To pomeni, da storitev dodatnega kritja velja 24 mesecev od aktivacije in omogoča koriščenje ugodnosti, ki jih nudi DJI Care Refresh, v tem obdobju.\"\u003cbr \/\u003e\n      }\u003cbr \/\u003e\n    },\u003cbr \/\u003e\n    {\u003cbr \/\u003e\n      \"@type\": \"Question\",\u003cbr \/\u003e\n      \"name\": \"Ali lahko izkoristim DJI Care Refresh tudi v drugih državah?\",\u003cbr \/\u003e\n      \"acceptedAnswer\": {\u003cbr \/\u003e\n        \"@type\": \"Answer\",\u003cbr \/\u003e\n        \"text\": \"Paket je vezan na pogoje proizvajalca DJI in običajno velja na območjih, kjer je DJI servis uradno na voljo, vendar je priporočljivo preveriti pokritost za vsako državo posebej.\"\u003cbr \/\u003e\n      }\u003cbr \/\u003e\n    },\u003cbr \/\u003e\n    {\u003cbr \/\u003e\n      \"@type\": \"Question\",\u003cbr \/\u003e\n      \"name\": \"Ali kritje vključuje vse vrste poškodb Osmo Mobile 7P?\",\u003cbr \/\u003e\n      \"acceptedAnswer\": {\u003cbr \/\u003e\n        \"@type\": \"Answer\",\u003cbr \/\u003e\n        \"text\": \"Kritje se nanaša na nekatere vrste poškodb ali okvar, ki jih DJI navaja v svojih pogojih storitve – ni pa univerzalno za vse situacije, zato predhodno natančno preverite, kaj je vključeno.\"\u003cbr \/\u003e\n      }\u003cbr \/\u003e\n    },\u003cbr \/\u003e\n    {\u003cbr \/\u003e\n      \"@type\": \"Question\",\u003cbr \/\u003e\n      \"name\": \"Kako poteka postopek uveljavljanja storitve DJI Care Refresh?\",\u003cbr \/\u003e\n      \"acceptedAnswer\": {\u003cbr \/\u003e\n        \"@type\": \"Answer\",\u003cbr \/\u003e\n        \"text\": \"V primeru poškodbe ali okvare je potreben stik z DJI podporo in upoštevanje uradnega postopka, ki lahko vključuje registracijo poškodbe, pošiljanje izdelka in potrditev vrste kritja.\"\u003cbr \/\u003e\n      }\u003cbr \/\u003e\n    }\u003cbr \/\u003e\n  ]\u003cbr \/\u003e\n}\u003cbr \/\u003e\n\u003c\/script\u003e\u003cp style=\"font-size: 0.9em; color: #666;\"\u003eDescription updated: September 2026\u003c\/p\u003e\u003ch2\u003e Why buy from ENAA?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e ENAA achieves the shortest delivery times on average – more than 95% of orders are delivered the next business day.\u003c\/li\u003e\n\u003cli\u003e Descriptions and guides are designed in a neutral and transparent manner, making it easier to make an informed decision when purchasing additional protection for your devices.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"DJI","offers":[{"title":"Default Title","offer_id":58721640546635,"sku":null,"price":23.39,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0756\/3457\/3643\/files\/dji_care_refresh_osmo_mobile_7p_two_year_plan_20250793.jpg?v=1791297659","url":"https:\/\/enaa.eu\/products\/dji-care-refresh-osmo-mobile-7p-two-year-package","provider":"Enaa","version":"1.0","type":"link"}