{"product_id":"dji-care-refresh-osmo-mobile-7-annual-package","title":"DJI Care Refresh Osmo Mobile 7 (annual package)","description":"\u003cdiv style=\"font-size:1.1em;\"\u003e\n\u003ch2\u003eDJI Care Refresh Osmo Mobile 7 (annual package)\u003c\/h2\u003e\n\u003cp\u003e An optional annual protection plan for Osmo Mobile 7 owners looking for additional protection against potential malfunctions or accidents during use.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e Quick repair or replacement for damage caused by normal use.\u003c\/li\u003e\n\u003cli\u003e Coverage for common accidents, such as falls or contact with water.\u003c\/li\u003e\n\u003cli\u003e No complicated procedures in case of failure.\u003c\/li\u003e\n\u003cli\u003e Smoother use of the stabilizer when filming in the field or traveling.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\u003cbr\u003e\u003cbr\u003e\u003ch3\u003eService protection with DJI Care Refresh\u003c\/h3\u003e\u003cp\u003e \u003cstrong\u003eWe send electronic codes from Monday to Friday between 8 am and 4 pm to the email address you provided when placing your order.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e DJI Care Refresh is a service protection for your device that allows you to replace damaged equipment twice a year for a small additional fee. It covers damage caused by, among other things, impacts or water contact. Damaged hardware will then be replaced with new or equivalent hardware. DJI Care Refresh can be activated once up to 30 days after activation (first start-up) of the device. Protection can also be extended - simply purchase an additional one-year package (up to two times - up to 3 years in total). In addition, the official manufacturer's warranty is valid for the duration of the service.\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13058\/15966\/3.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e DJI Osmo Mobile 7\u003c\/h3\u003e\u003cp\u003e For DJI Osmo Mobile Series 7 devices, the cost of each replacement under the DJI Care Refresh program is PLN 39*.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e *If the replacement amount is communicated directly to the manufacturer, it may change based on the current exchange rate.\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13062\/15977\/1.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e Extended warranty\u003c\/h3\u003e\u003cp\u003e Users of devices such as DJI Mavic 3 Pro, DJI Mavic 3 Pro Cine, DJI Mini 2 SE, DJI RS 3 Mini, DJI Mini 3, DJI Mavic 3 Classic, Osmo Mobile 7, Osmo Mobile 7P, Osmo Mobile 6, Osmo Mobile SE, Osmo Action 3, DJI Avata, DJI RS 3, DJI RS 3 Pro, DJI Mini 3 Pro, DJI Mavic 3, DJI Mavic 3 Cine and DJI Action 2 can also get additional benefits. If you do not use the Care Refresh service even once during the validity period, you will receive an additional year of warranty extension as a reward.\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13062\/15977\/2.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e How to activate DJI Care Refresh\u003c\/h3\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e1 Activate the code at:\u003c\/span\u003e \u003ca href=\"https:\/\/support.dji.com\/care\/active\" rel=\"noopener noreferrer\" style=\"background-color:transparent;color:rgb(17, 85, 204)\" target=\"_blank\"\u003ehttps:\/\/support.dji.com\/care\/active\u003c\/a\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e2. During the activation process, you must provide the Care Refresh code, the device serial number (located directly on the product) and the details of the person activating the package (name, email address).\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e3. DJI Care Refresh will be activated and automatically assigned to the appropriate region. You will receive a confirmation of DJI Care Refresh activation via email. Your equipment is now safe!\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13062\/15977\/4.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e When an accident happens\u003c\/h3\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e1 The user reports a defect and sends the equipment to the DJI German service center with a notification that they have purchased the DJI Care Refresh service.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e2) The user receives a repair quote and decides whether to have the repair\/replacement paid for or via DJI Care Refresh.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e3) After choosing DJI Care Refresh, the user pays the replacement cost and receives a second unit.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e4. The replacement product will be delivered to the user with priority and free shipping.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13062\/15977\/6.jpg\"\u003e\u003c\/p\u003e\u003ch3\u003e DJI Care Refresh does not cover\u003c\/h3\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e1) Lost or partially lost equipment.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e2) Stolen or abandoned product.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e3) Accessories.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e4) Intentional loss of product.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e5) Damage to the casing that does not affect the operation of the product.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e6) Direct or indirect damage caused by force majeure.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e7) Defects that occur outside the DJI Care Refresh period.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e8) Additional costs associated with upgrading the model and improving its performance.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e9) Defects resulting from modifications not in accordance with the recommendations in the user manual or from the use of incompatible batteries and charger.\u003c\/span\u003e\u003c\/p\u003e\u003cp\u003e \u003cspan style=\"background-color:transparent;color:rgb(0, 0, 0)\"\u003e10) Defects resulting from the use of unauthorized accessories, batteries or software.\u003c\/span\u003e \u003c\/p\u003e\u003cp\u003e\u003cimg alt=\"\" border=\"0\" src=\"https:\/\/assets.innpro.pl\/13062\/15977\/5.jpg\"\u003e\u003c\/p\u003e\u003cdiv class=\"table-wrapper\"\u003e\u003c\/div\u003e\u003cbr\u003e Warranty: 12 months\u003cbr\u003e\u003cbr\u003e The text is machine translated.\u003cbr\u003e\u003cbr\u003e\u003ch2\u003eIt is important to know\u003c\/h2\u003e\u003cp\u003e Before purchasing the DJI Care Refresh package for the Osmo Mobile 7, it is crucial to understand how this service affects the long-term use of the device and what value it brings to different user profiles. The biggest practical consideration is in which cases this annual package really justifies the additional investment and which circumstances require more attention.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e The package brings the most useful value to active users who shoot outdoors or frequently move the device between locations, as it can significantly reduce the time without a working device in the event of unforeseen failures.\u003c\/li\u003e\n\u003cli\u003e For less frequent use, or for those who use their equipment exclusively in safe, static conditions, the ratio between additional costs and expected functionality is not always optimal.\u003c\/li\u003e\n\u003cli\u003e The service includes support for some common issues, but it does not cover all types of problems; it is wise to carefully check the terms and conditions and the forms of replacement or repair provided before purchasing.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e \u003cem\u003eSource of editorial recommendations: general verifiable guidelines for product selection.\u003c\/em\u003e\u003c\/p\u003e\u003ch2\u003e In practice\u003c\/h2\u003e\u003ch3\u003e 🟢 Intensive field use\u003c\/h3\u003e\u003cp\u003e The service is well suited for those who regularly use the Osmo Mobile 7 in different locations and in dynamic circumstances, as the additional coverage reduces worries about sudden breakdowns or damage.\u003c\/p\u003e\u003ch3\u003e 🟡 Occasional recording in a home environment\u003c\/h3\u003e\u003cp\u003e The package is suitable with limitations, as the possibility of using the coverage is lower for occasional and predominantly stationary use; this decision makes sense especially if you want complete peace of mind in the event of unexpected problems.\u003c\/p\u003e\u003ch3\u003e 🔴 Completely basic or just occasional use\u003c\/h3\u003e\u003cp\u003e The service is less suitable for those who use the device rarely or only occasionally, as the additional costs quickly outweigh the potential benefits in relation to the low probability of failures.\u003c\/p\u003e\u003ch2\u003e Answers to frequently asked questions\u003c\/h2\u003e\u003ch3\u003e Does the package connect directly to your device?\u003c\/h3\u003e\u003cp\u003e Yes, package activation is tied to an individual Osmo Mobile 7 serial number.\u003c\/p\u003e\u003ch3\u003e What does the service include in the event of an injury?\u003c\/h3\u003e\u003cp\u003e The service provides certain forms of repair or replacement under the terms and conditions set by the manufacturer.\u003c\/p\u003e\u003ch3\u003e Can you purchase the package later?\u003c\/h3\u003e\u003cp\u003e The conditions for purchasing the package and the period during which it can be activated are set by the manufacturer; it is recommended to check the validity in a timely manner.\u003c\/p\u003e\u003cscript type=\"application\/ld+json\"\u003e\u003cbr \/\u003e\n{\u003cbr \/\u003e\n  \"@context\": \"https:\/\/schema.org\",\u003cbr \/\u003e\n  \"@type\": \"FAQPage\",\u003cbr \/\u003e\n  \"mainEntity\": [\u003cbr \/\u003e\n    {\u003cbr \/\u003e\n      \"@type\": \"Question\",\u003cbr \/\u003e\n      \"name\": \"Ali se paket poveže neposredno z vašo napravo?\",\u003cbr \/\u003e\n      \"acceptedAnswer\": {\u003cbr \/\u003e\n        \"@type\": \"Answer\",\u003cbr \/\u003e\n        \"text\": \"Da, aktivacija paketa se veže na posamezno napravno številko Osmo Mobile 7.\"\u003cbr \/\u003e\n      }\u003cbr \/\u003e\n    },\u003cbr \/\u003e\n    {\u003cbr \/\u003e\n      \"@type\": \"Question\",\u003cbr \/\u003e\n      \"name\": \"Kaj vključuje storitev v primeru poškodbe?\",\u003cbr \/\u003e\n      \"acceptedAnswer\": {\u003cbr \/\u003e\n        \"@type\": \"Answer\",\u003cbr \/\u003e\n        \"text\": \"Storitev zagotavlja določene oblike popravila ali zamenjave v skladu s pogoji, ki jih je določil proizvajalec.\"\u003cbr \/\u003e\n      }\u003cbr \/\u003e\n    },\u003cbr \/\u003e\n    {\u003cbr \/\u003e\n      \"@type\": \"Question\",\u003cbr \/\u003e\n      \"name\": \"Ali lahko dokupite paket tudi pozneje?\",\u003cbr \/\u003e\n      \"acceptedAnswer\": {\u003cbr \/\u003e\n        \"@type\": \"Answer\",\u003cbr \/\u003e\n        \"text\": \"Pogoji za nakup paketa in obdobje, v katerem ga je mogoče aktivirati, so določeni s strani proizvajalca; priporočljivo je pravočasno preveriti veljavnost.\"\u003cbr \/\u003e\n      }\u003cbr \/\u003e\n    }\u003cbr \/\u003e\n  ]\u003cbr \/\u003e\n}\u003cbr \/\u003e\n\u003c\/script\u003e\u003cp style=\"font-size: 0.9em; color: #666;\"\u003eDescription updated: September 2026\u003c\/p\u003e\u003ch2\u003e Why buy from ENAA?\u003c\/h2\u003e\u003cul\u003e\n\u003cli\u003e We offer the fastest delivery in Slovenia - more than 95% of orders are delivered the next business day.\u003c\/li\u003e\n\u003cli\u003e Enaa receives the highest average customer ratings in Slovenia, with excellent support and quality content.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"DJI","offers":[{"title":"Default Title","offer_id":58938716913995,"sku":null,"price":9.22,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0756\/3457\/3643\/files\/dji_care_refresh_osmo_mobile_7_year_plan_20250796.jpg?v=1792578956","url":"https:\/\/enaa.eu\/products\/dji-care-refresh-osmo-mobile-7-annual-package","provider":"Enaa","version":"1.0","type":"link"}